Course Fact File
- Level 2
- Triple Programme
- Vocational
- 1 Year Duration
Overview
This Level 2 vocational course introduces you to the travel and tourism sector and the wide range of organisations, destinations and job roles within it. You will learn how the industry supports customers, promotes destinations and responds to changing trends, technology and global events.
The course combines practical research, written assignments and external assessment, helping you build confidence, independence and employability skills, manage money, customers, people and promotion.
What will you learn?
You will learn about the UK travel and tourism sector, different types of tourism, key organisations and the role of technology. You will investigate UK and international destinations, transport routes, visitor attractions, accommodation and the appeal of destinations for different types of customer. You will also study travel and tourism business environments, including ownership, business functions, trends, customer needs, products and services, promotion, employment opportunities and the importance of high-quality customer service.
Who is the course aimed at?
This course is aimed at students who are interested in travel, destinations, customer service and the visitor economy. It is ideal if you enjoy researching places, planning trips, communicating with others and finding out how different travel and tourism organisations work. It can support students who want to progress to Level 3 study, apprenticeships or employment in customer-facing roles.
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Entry Requirements
You must have a minimum of four GCSEs grades or equivalent grades 9-3, including English Language and Maths.
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Experiences
You will complete realistic travel and tourism tasks such as researching destinations, planning routes and itineraries, comparing visitor attractions, investigating customer needs, producing promotional materials and exploring job roles in the sector. Learning may include case studies, maps, brochures, websites, presentations, group tasks and local or national examples of travel and tourism practice.
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Progression
Successful completion can support progression to Level 3 Travel and Tourism, Business, Hospitality, Customer Service, Public Services or other vocational pathways. It can also help prepare you for apprenticeships or entry-level roles in travel agencies, visitor attractions, accommodation, passenger transport, events, hospitality or customer service.
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Outcomes
By the end of the course, you will understand how the travel and tourism industry operates, how destinations appeal to different visitors and how organisations meet customer needs. You will have developed research, communication, organisation, presentation and problem-solving skills that support progression to further study, apprenticeships or employment in the travel, tourism, hospitality and customer service sectors.
